Archives                                                   Last update Mar. 13, 2019

Item Date
(click on date to access newsletter.)


April,19 2019 Structured Problem Solving - A Case Study - In this presentation Ken Myers will give insight into a different way of thinking about problems. He will provide a roadmap that can guide you through the solution of a broad range of problems from the simple to the complex.
Mar 05, 2019

Six Sigma for Manufacturing and Product Development - Speaker: John Nasar, Product Development Engineering Supervisor, Ford Motor Company of Canada Ltd., Oakville Assembly Plant
This presentation was on Six Sigma as a business philosophy of focusing on continuous improvement by understanding customers’ needs, analyzing business processes and instituting proper measurement methods. Six Sigma tools benefits in manufacturing for product launch stabilize design, improve first time through and create robust design for product and processes.

Jan 08, 2019

Never Miss an Opportunity: ISO 56000 Innovation - Speaker: Peter Merrill, (Chair- Canadian National Committee for ISO/TC279)
Organizations have approached ISO 9001:2015 implementation by just mitigating risk. Instead, they should go on the attack, and think about opportunity first. The new Management System Standard ISO 56000 on Innovation Management does exactly that. This new Innovation Management standard will be explained together with its fit with ISO 9001:2015.
(click on topic for pdf of the presentation.)


2018 Program

Nov 20, 2018

McMaster SEPT Student Quality Showcase Event - The Student Quality Showcase Event brought together SEPT faculty, staff, students, and the ASQ Hamilton Section to learn how quality tools, ideas and expertise can be used to positively impact enterprises. The event provided a platform for selected Bachelor of Technology students to present their Design of Experiments (DOE) projects and to compete for monetary awards graciously donated by the ASQ Hamilton Section. The event also provided an opportunity for students to meet with quality professionals from a variety of industries in the Hamilton and surrounding area. Members from the ASQ Hamilton Section judged the presentations in groups.
(click on topic for photos and descriptions of the event.)

Oct 23, 2018

Advanced Product Quality Planning (APQP) - Speaker: Frank Battista, Operations/Plant Manager Niagara Piston
APQP (Advanced Product Quality Planning) establishes all the activities needed to implement an effective launch of any business process, product or service in any facet.
(click on topic for pdf of the presentation.)

Sep 13, 2018

Emotional Sigma - The 8 Step Process to Emotionally Intelligent Leadership - Speaker: Andrew Milivojevich, President, The Knowledge Management Group Inc.
Emotional Sigma is an 8 step process for executives, managers and business professionals. It uses Six Sigma to improve Emotional Intelligence so you can lead your teams to better business outcomes faster!
(click on topic for pdf of the presentation.)

May 31, 2018

Tour of the Learning Factory at McMaster University - Tour was at McMaster University, Engineering Technology Building # 56, Room B107, 1280 Main St W, Hamilton. starting 6:00 pm. See announcement in the April newsletter.

April 12, 2018

The Future of Quality Management Systems - Using Technology to Your Advantage - Speaker: Bill Horricks, BSc, MBA, PEng, Vice-President, Horricks Management Group
Presentation on what to expect in the near future as companies strive to maintain their competitive advantage and how you can be on the right side of the changes as technology changes the quality landscape. Discussions included how these changes are likely to affect the quality manager’s role and how to be correctly positioned in a rapidly changing world.
(click on topic for pdf of the presentation.)

Mar 22, 2018

Demistifying Risk - Raimund Laqua, PMP, PEng: Chief Compliance Officer, Lean Compliance Consulting, Inc.
In this presentation, we will unpack what is meant by risk, how it has changed, and approaches you can take to adopt risk-based thinking to better achieve objectives.
(click on topic for pdf of the presentation.)

Feb 27, 2018

Kaizen Improvement: A Case Study - Speaker: Ken Myers - CQE and CSSBB, President and Senior Consultant - Ascendant Consulting Service
This presentation presented the basic structure and thinking supporting Kaizen improvement as part of a case study of successful work conducted with past client. Also, provided an updated approach to PDCA implementation and illustrated this approach through examples provided in the case study.
(click on topic for pdf of the presentation.)


2017 Program

Nov 17, 2017

Final 2017 Newsletter - Carl Weidhaas:
Outgoing chair provides some final thoughts and comments.

Oct 12, 2017

Tour of Canadian Welding Bureau HQ - Headquartered in Milton, Ontario, Canada, with staff and offices across the country, the CWB Group is accredited by, and operates under the authority of, the Standards Council of Canada (SCC) as a Certification Body for the administration of Canadian Standards Association (CSA) welding related standards.
Transition to ISO 9001:2015 Training provided by The Registrar Company - Wed, October 25, 2017
ASQ Quality Showcase in November - Wednesday, November 8, 2017 (click on topic for pdf of the presentation.)

Sep. 13, 2017

How to implement a risk based approach into your ISO 9001:2015 Management System - Speaker: Glen Clarke, Senior Account Manager, BSI
The concept of risk has always been implicit in ISO 9001 – this 9001:2015 revision makes it more explicit and builds it into the whole management system.
Bio - Glen Clarke is a Senior Account Manager at BSI and has been with the company since 2009. In this role, he works with companies across a wide range of industries on adopting management systems to drive business performance, manage risk, and become more sustainable. Through working with hundreds of clients across Ontario, Glen has been able to interact with organizations of all sizes, cultures and levels of maturity. This has allowed him to obtain a broad understanding of how companies manage risk.
(click on topic for pdf of the presentation.)

May 16, 2017

Tour of UTC Aerospace Systems plant, Oakville - Tour was at 1400 South Service Road, Oakville starting 6:30 pm and announced in the April newsletter.

April 11, 2017

Continuous Improvement with Human Touch - Speaker: Sahadeo Lallbachan, Director, Corporate Quality & Continuous Improvement, Inscape Solutions
This presentation discusses some methods that will allow us to incorporate more of the human touch and people engagement to see waste, variation and make incremental changes.
(click on topic for pdf of the presentation.)

Mar 02, 2017

Quality by Experimental Design - Speaker: Andrew Milivojevich, P.Eng., M.Sc., ASQ Fellow
This presentation is on the importance of Quality by Experimental Design.

Jan 17, 2017

The Future of Innovation - The 4th Industrial Revolution - Speaker: Peter Merrill, President - Quest Management Inc., Chair - ASQ Innovation Think Tank
We fear robots will take over the world, virtual reality will replace normal relationships and new technologies will destroy our jobs. Nevertheless, the Fourth Industrial Revolution will make data the currency and this will be increasingly accessible to all. However, we have to avoid isolating ourselves into our own personal virtual space. The future of innovation has numerous challenges, many of which are human and not technical..
(click on topic for pdf of the presentation.)


2016 Program

Nov 07, 2016

McMaster BTech Student Project Presentations on Design of Experiments
McMaster BTech Students presented Design of Experiments on:

  • Go Kart Distance Times - Nick Leahey, Kyle Breukelman, Jeremy Bullen
  • Rust Analysis- Jake Friday, Philip Maldonado, Steven Pray
  • Trebuchet - Kern Lee, Sanjit Mann, Carlo Perrotta
  • Paper Airplane- Samaher Ramzan, Amjad Skeik, Han Zhao
Photos can be viewed on facebook at

Oct 13, 2016

Operational Metrics You Should Consider - Speaker: Michael Stanleigh, CMC, CSP, CSM;, CEO - Business Improvement Architects
Management requires performance metrics in several nontraditional disciplines. These include Leadership, Innovation, and Project Management.
These disciplines are much more difficult to measure than work processes. The strength of establishing metrics is that it gains the recognition of management that as quality professionals, we can help them identify and measure strategic organizational mandates.
(click on topic for pdf of the presentation.)

Sep 14, 2016

How to Achieve Nadcap Accreditation (Aerospace & Defence Contractors) - Speaker: BV Alexander, Quality consultant and ISO 9001 Lead Auditor.
This session highlights the process of getting NADCAP accreditation.
(click on topic for link to NADCAP resource library. Please note that PRI updates the material periodically.)

May 12, 2016

L-3 Wescam Factory Tour and Presentation of Excellence/Lean

Apr 14, 2016

Combining Lean with ISO 9001:2015 - Speaker: Tim Renaud, Founder, ISO Support Group Inc.
This presentation provides an insight how these two strategies can be integrated effectively.
(click on topic for pdf of the presentation)

Mar 16, 2016

Key Ingredients for Organizational Excellence - Speaker: Desmond Mahadeo, Bsc. Eng, CQE, LSSBB
This presentation cover a definition of Organizational Excellence, its key ingredients, established models for OE and examples of companies who have attempted its implementation.
(click on topic for pdf of the presentation)

Feb 23, 2016

How Reliable is Your NDT System? - Speaker: Kris Krishnamoorthy, PEng, MSc, CQE, CQA, CMQ-OE and CSSBB, Quality Assurance Manager, Applus RTD Canada - This Presentation explores some of the key elements of reliable NDT systems and emphasizes the need for special controls and resources to be defined within the Integrated Quality Management System.
(click on topic for pdf of the presentation)


2015 Program

Nov 09, 2015

McMaster BTech Student Project Presentations on Design of Experiments
McMaster BTech Students will present on Design of Experiments .
Photos can be viewed on facebook at

Oct 21, 2015

Building Your Personal Innovation Capability - Speaker: Dr. Michael Mladjenovic PEng, Partner, TheSenseiGroup
This session highlights key characteristics of individual innovative capability and present some of the ways it can be further improved.
(click on topic for pdf of the presentation)

Sep 17, 2015

Supplier Risk Management - Speaker: Dr. Chaitanya Baliga, Senior Manager Quality/Regulatory at Christie Medical Holding
This presentation provides an understanding in assessing such supplier risks based on criticality, performance, technology and compliance. .
(click on topic for pdf of the presentation)

Jun 09, 2015

Quality in University Education - Speaker: Michael J. Armstrong, Assoc. Prof. in the Goodman School of Business at Brock University
This presentation describes a selection of ways in which “quality” and “university education” intersect.
(click on topic for pdf of the presentation)

Apr. 22, 2015/

May 09, 2015

Lean Process Improvement and Lean and Profit - Speaker: D. Paul Scarbrough, Chair, Associate Professor of Accounting, (Brock University) (click on topic for pdf of presentation or for Powerpoint file contact executives)

Tour of 3D Printing Lab (AMRC) at Mohawk College 135 Fennell Ave W, Hamilton Tour conducted by Robert Gerritsen, Professor, Mechanical Engineering and the Centre’s Director, ( Mohawk College) (click on topic for pdf of related info)

Mar. 19, 2015

ISO 9001:2015 - Speaker: Emily Delisle, V.P. of Accreditation at The Registrar Company, Inc. (TRC) (click on topic for pdf of presentation)

Feb. 04, 2015

*cancelled due to weather Quality in University Education - Speaker: Michael J. Armstrong, Assoc. Prof. in the Goodman School of Business at Brock University


2014 Program

Nov. 19, 2014

Technical Report Presentation how ASQ professionals use their tools, ideas and expertise to positively impact global enterprises. B.Tech. students, Johnny and Pavel, presented their top technical quality reports. (click on topic for pdf of presentation)

Oct. 22, 2014 If the Quality Goes In, Do You Need NDT? Speaker: Larry Cote,
President / CEO, Canadian Institute for NDE

(click on topic for pdf of presentation)
Sep. 18, 2014 Work UNScripted: Think Faster. Lead Smarter. Act Now. Speaker: Jennifer Spear,
President & Creative Strategist, Clean Slate Strategies
May 26, 2014 Passport to Innovation: Inoculation Against Obstacles to Success, Speaker: Marci Segal, MS
Marci recommended a "new ideas" site Read more about Marci and her Passport to Innovation™ program, at
Apr. 23, 2014 Effective Decision Making, Speaker: Randy Park
Randy helps you explore key aspects of how the strengths and pitfalls of the human brain influence the decisions that even logical thinkers make. Visit Randy's website,, for additional info and help with decision making.
Mar. 26, 2014 Play the Game – Reduce Variation in a Virtual Process, Speaker: Dr. Stefan Steiner, Prof. in the Dept of Statistics and Actuarial Science and Dir. of the Business and Industrial Statistics Research Group at the UofW
(click on topic for pdf of presentation)
Feb. 11, 2014 Health Care Quality, Speaker: Dr. Madelyn Law, Assist. Prof., Department of Community Health Sciences, Brock University
(click on topic for pdf of presentation)
Nov. 07, 2013 Tour of CertainTeed Gypsum Plant - 2424 Lakeshore Road West, Mississauga , organized by George Matthews
Sep. 17, 2013 The Role of Six Sigma in Successful Lean Implementation, Anil Gupta – Lean Six Sigma Instructor, McMaster University
(click on topic for pdf of presentation)
May 15, 2013 Unique Data Presentation Methods Used in Sensory Test Surveys,John Melnyk Consumer Research Manager, ACCE International
(click on topic for pdf of presentation)
Apr 25, 2013 Social Responsibility, Laura Rourke, P. Eng, CRSP,Toxic Substance Reduction Planner
(click on topic for pdf of presentation)
Mar 20, 2013 Six Sigma at Ford Motor Company: A Problem Solving Discipline, John Nasar, Sr Ford Product Design Engineer
Jan 31, 2013 Brain Loading for Certification Success, Valerie Dixon, M.Ed., CTDP
Nov 08, 2012 Tour of Canmet
Sep 27, 2012 ISO 50001 - Energy Management, Andy Hofmann
May 05, 2012 Food Safety Standards, Joanne Allen
April 03, 2012 Toyota Plant Tour
Mar 08, 2012 Problem Solving: Does it Ever Go out of Style?, Mike Piczak
Jan 19, 2012 The Toyota Way
(click on topic for presentation)
Nov 24, 2011
Supply Chain Creativity: When Your Supply Chain Suffers
from Broken Links

(click on topic for reading material)
Oct 25, 2011 A Taste for Quality: An Introduction to Chocolate Tasting
Sep 28, 2011

An Engaged Workforce and the Role of (Leader) Standard 
Work Incorporating TWI
(Training Within Industry) 
Methodology Into Your Lean Transformation

Jun 17, 2011 Tour of McMaster Nuclear Reactor
May 11, 2011 Applications of Quality at Hamilton Health Sciences
April 22, 2011 Reactor Tour Re-scheduled
Mar 22, 2011 Health and safety in the Work place
Jan 20, 2011 Effective Root Cause Analysis & Corrective Action
Nov 25, 2010 Consumer Research - Survey Design & Analysis
Sep 29, 2010 Balanced Scorecard & Customer Metrics
Aug, 2010 2010-2011 Program
Apr 20, 2010 Excellence in Manufacturing Consortium (EMC)
Mar23, 2010 Business Excellence=Audit Integration
Jan 28, 2010 Topic: ISO 13485 – Medical Devices
Dec 3, 2009 Candy covered Process Performance
Oct 27, 2009 Plant Tour – Cogent Power Inc
Sept 24, 2009 Innovation & Productivity
Aug, 2009 2009-2010 Program
May 21, 2009 Quality in green Energy
Apr 21, 2009 Participate in a SWOT Café - Hamilton Section Futures
Mar 12, 2009 Tour of Canadian Blood Services facility in Ancaster
Jan 27, 2009 Effective Table and Graph Design
Nov 19, 2008 CSA Initiatives
Oct 21, 2008 Tour of Hamilton Waterworks
Sept 25, 2008 ISO 14001
Aug, 2008 2008-2009 Program
Apr 22, 2008 Plant Tour - Namasco Blanking Centre
Mar 18, 2008 You Too Can Innovate
Jan 17, 2008 HACCP and Food Safety
Oct 18, 2007 What's New in CMM & Laser Scanning Technology
Sept 12, 2007 Honda¡¦s North American Supplier Support Activities
Aug, 2007 2007-2008 Program
May 23, 2007 Quality Cafe
Mar 22, 2007 Quality in the Canadian Nuclear Industry
Jan 25, 2007 The Quality Airplane - Failure Analysis Takes Flight
Nov 23, 2006 Continuous Improvement for Emergency Departments
Oct 12, 2006 Keep The Turtles For The Soup
n Alternative Approach To Turtle Diagrams?
Sept 13, 2006 Layered Process Audits
Aug, 2006 2006-2007 Program
May 31, 2006 Cost of Quality
Mar 8, 2006 Success Strategies for the Change Management Process
Jan 19, 2006 Customer Satisfaction in the Retail Clothing Industry
Nov 16, 2005 The ABC's of Becoming a Lean Person
Oct 20, 2005

Effective Communication of Performance Measures 
at Gerdau Ameristeel

Sep 15, 2005 Automotive Manufacturing - A Global Perspective 
May 15, 2005 Process  Mapping ?The Key to Productivity Gains!
Mar 10, 2005 Turbocharging Improvement Approaches by Injecting 
Creativity and Innovation
Jan 20, 2005 Executing Quality Strategies
within a Resource Constrained Environment
Nov 18, 2004 Gaining Top Management Commitment         
Oct 28, 2004 Employee Involvement in Implementing ISO 9000
Sep 15, 2004 Combined Audits
May 11, 2004 Open Forum
Apr 15, 2004 CGL Tour
Mar 10, 2004 Lean/Six Sigma - The Continual Improvement Process
Jan 22, 2004 How Safe Is Your Health Care?
Nov 20, 2003 Continual Improvement in the Public Sector 
Oct 22, 2003 5S or not 5S
Sep 16, 2003 ISO/TS 16949: 2002 Standard
May 21, 2003 Open Forum
Apr 24, 2003 Dofasco Plant Tour
Mar 12, 2003 ISO 9001:2000
Jan 16, 2003 Design of Experiments
Nov 21, 2002 Six Sigma
Oct 22, 2002 Honda Supplier Development
May 23, 2002 Open Forum
Apr 24, 2002 Ford Plant Tour at Oakville
Mar 12, 2002 Quality for Software
Jan 17, 2002 Hamilton Spectator and ISO9002
Nov 14, 2001 Financial Benefits of a Quality System 
Oct 11, 2001 Opportunity in Crisis - Toyota
May 24, 2001 Open Forum
Apr 25, 2001 Tour of Wescam
Mar 08, 2001 Ford ISO14000
Jan 16, 2001 ISO9001/2000 Edition
Nov 15, 2000 Mistake Proofing
Oct 12, 2000 Lean Manufacturing
May 25, 2000 Open Forum
May 2, 2000 Canadian Measurement-Metrology Inc. 
March 8, 2000 Strategic Approach to Quality for 21st century. 
Jan 18, 2000 ISO 900 "Life Beyond Registration"
Nov. 18, 1999 Bodycote Int.
Oct 13, 1999 ATQPS

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