The Hamilton Section of the American Society for Quality



October 2006

Newsletter Editor -
Adam Kossowski



DATE:  Thursday, October 12, 2006


Location:   The Plainsman Restaurant, Hwy. 5,  3 km west of Hwy. 6, Dundas
(See map below)


6:00 pm Cash Bar, Networking and Registration
7:00 pm Buffet Dinner (optional) - charge $25

8:00 pm

Presentation - No charge

Non-member guests are welcome

Keep The Turtles For The Soup
n Alternative Approach To “Turtle Diagrams”

The “Turtle Diagram”, in use by most automotive organizations today, is too abstract to enable inexperienced internal auditors to conduct an effective audit of their QMS, and does not provide a tool to help auditors examine areas of risk.  This alternative model, based on a simple flow-charting technique, serves the dual purpose of organizational procedure and audit checklist.  The “Turtle Diagram” serves neither purpose very well, and certainly cannot be used in both roles.

This presentation will be beneficial to attendees because it is based on sound principles that are widely understood, and it is a model that has been used successfully with many automotive and non-automotive companies.   In every single one of a score of training sessions, attendees found this approach more intuitive, and more comprehensive than “Turtle Diagrams.”  Companies who have changed their QMS to this model have re-energized management, and streamlined their procedures and bureaucracy.

SPEAKER:   Denis J. Devos, M.Eng, P.Eng., Devos Associates Inc.

Denis Devos has a wide variety of technical and quality assurance management skills, and is a recognized expert in the application of the ISO 9001 and ISO/TS-16949 standards. Denis is an engineer in private practice, offering advisory services and training to the automotive industry.  Over the past several years, he has been working throughout Ontario and the United States leading Tier 1 automotive-industry clients 
through quality systems improvement, training, and upgrades to ISO/TS 16949:2002.

Denis is a Senior Member of ASQ and is a regular contributor on quality management issues at annual conferences in Toronto, Kitchener, and Livonia, Michigan.  Recently, he was a featured presenter at the ASQ’s 58th annual World Conference on Quality held in Toronto in 2004, 
the Quality Audit Division Conference in St. Louis in March 2005, and the 60th World Conference on Quality in Milwaukee in 2006.

Denis is past chairman of the Kitchener Section of ASQ, and a member of the Association of Professional Engineers of Ontario (APEO).

Meeting Location:

Plainsman Restaurant
#261 Highway 5,

3 km west of Hwy. 6

Please use this web poll to confirm dinner attendance by noon on October 6, 2006



For more information please contact
Olga Delvecchio at:


Jobs and Ads Web Page

Check out our Jobs & Ads web page - link on side bar - for employment opportunities in the quality field.  
ASQ Hamilton members seeking employment or a career change can also have their resumes posted in the Classified section of our Jobs and Ads web page. There is no charge for this service to our members. Resumes (MS Word preferred) should be sent to the section Secretary at

Other Upcoming Events


Location Date Details:
Next Generation Business Quality Management Systems - 
Douglas R. Sutherland, 
President & CEO, NeXsys Group
ASQ Toronto Oct 11, 2006
ASQ Toronto Quality Forum
Toronto Congress Centre Oct 18, 2006


The Art of Supplier Quality Management in China - Cristian Stefan, President, Sharp Global Solution ASQ Toronto Nov 8, 2006
Continuous Improvement for Emergency Departments - Speaker TBA ASQ Hamilton Nov 23, 2006 See November Newsletter


Electronic Version of Hamilton Section Newsletter  

The ASQ Hamilton Section Newsletter will be sent electronically to those members 
who have agreed to receive Section information by e-mail. 

IMPORTANT: To ensure that you receive your copy, as well as special announcements of ASQ events in between issues, check your ASQ profile at in and type the word profile in the search box. Then select My Account: Update Your My ASQ Profile, and verify that your correct e-mail address is included in your profile.

Recently, many e-mail messages with our newsletter sent to members were returned undeliverable.