The Hamilton Section of the American Society for Quality



May 2007

Adam Kossowski


DATE:  Wednesday, May 23, 2007

TIME: 6:30 pm - 9:00 pm

:   The Plainsman Restaurant, Hwy. 5,  3 km west of Hwy. 6, Dundas

(See map below)

Please join us for dinner and a unique experience
– the Quality Café - to explore the topic of

“What do you, our section members, require professionally  to succeed in the future?”

We will use the output of this event as a guide for the Hamilton Section Executive 
to determine the topics for presentations, courses and events for 2007-2008,
thereby closing the loop to your requirements.

In addition to learning about the Quality Café methodology, participants can earn up to .6 RU’s for this event. 

We are fortunate enough to have Grace Duffy, ASQ Vice President, as our Facilitator for this event.

Co-facilitators will be Judi Mansfield-Jones, Hamilton Section Past Chair
Jeff Race, Hamilton Section Chair-Elect.

You will also walk away with an authentic ASQ coffee mug, while quantities last.

 The Café process is gaining rapid global popularity as an innovative, highly successful means of encouraging effective questions, candid dialogue and creative thinking among medium to large-size groups in a safe, welcoming atmosphere.

For more information about the Café group engagement process, go to

 Make Quality a Global Priority, a Business Imperative and Personal Ethic

 We can promise you a memorable experience – a sense of satisfaction that you are making a real contribution 
to our collective future, a great chance to connect
with many of your peers, and a bit of fun thrown in.

After all, who says we can’t have fun while doing something productive?

We will have an intense and fast paced evening. The agenda is very tight indeed and we ask that all participants be present and signed in before 6:30 p.m.

The Agenda for this event is as follows:

6:00 – 6:30               Registration and networking (cash bar)
6:30 – 7:00               Intro
duction to the Café concept and overview of stakeholder dialogue

7:00 – 7:45               Dinner and conduct Round 1 (discussion)
7:45 – 8:00               Break
8:00 – 8:25               Round 2
8:25 – 8:40               Round 3, including prioritizing “findings”

8:40 – 9:00               Key Gatherings, and Wrap–up

The Section is charging a $25 fee for this event – dinner included.

 For planning purposes, it is important that you register in advance with your name

by e-mail to Olga Delvecchio at  

no later than noon on Friday, May 18, 2007

Space is limited – register early to avoid disappointment


Quality Café Facilitator - Grace L. Duffy, Vice-President, ASQ

Grace provides services in organizational and process improvement, leadership, quality, and customer service. She is co-author of The Quality Improvement Handbook and The Executive Guide to Improvement and Change.

Grace holds an MBA from Georgia State University and a Bachelor's in Archaeology and Anthropology from Brigham Young University.  She is an ASQ Certified Manager of Quality/Organizational Excellence, Certified Quality Improvement Associate, and Certified Quality Auditor. Grace is a Certified Lean Six Sigma Master Black Belt, and Manager of Process Improvement.

During her 20 years with IBM, Grace managed groups in technical design, services, education and process improvement.  Grace worked with Trident Technical College, Charleston, SC for 10 years as Chair for Business, curriculum owner and instructor for Trident’s Quality and Corporate Management programs and Continuing Education Dean for Economic Development. Grace has been an active member ASQ for 14 years.  She is a Fellow of the Society and a Vice President within the ASQ Office of the President.






Meeting Location:

Plainsman Restaurant
#261 Highway 5,

3 km west of Hwy. 6


For more information please contact Olga Delvecchio at: 


Other Upcoming ASQ Events










FMEA in Health Care


ASQ Toronto

Jun 13, 2007


Changes on the Hamilton Section Executive for 2007-2008

At the March 22, 2007 membership meeting, Jane Devries was nominated for the position of Secretary for the 2007-2008 year. In the absence of other nominations, Jane was elected by acclamation to this position. Jane will also continue her Professional Development responsibilities.

Bob Mok will continue his website administration responsibilities in the newly created position of Webmaster.  Bob will also continue to distribute the hard copy version of the section newsletter.

Larry Langs, in addition to Certification activities, will also take on Education responsibility, in particular liaison with Mohawk College.

The executive welcomes Stan Sobota, who will take the position of Audit and Nominating Chair.   

Jobs and Ads Web Page

Check out our Jobs & Ads web page - link on side bar - for employment opportunities in the quality field.  
ASQ Hamilton members seeking employment or a career change can also have their resumes posted 
in the Classified section of our Jobs and Ads web page. There is no charge for this service to our members. 
Resumes (MS Word preferred) should be sent to the section webmaster Bob Mok at


Congratulations to ASQ Certification Achievers


The following Hamilton Section members were successful in the ASQ certification exams 
held in Hamilton in March 2007:


Certified Quality Inspector

Peter Demask


Certified Quality Technician

William Heggie


Certified Reliability Engineer

Syed Haider, Xiaogang Zheng


Certified Six Sigma Black Belt

Scott Bernard, Tim Dietrich


Manager of Quality/Organizational
Excellence Certification

James Damant, Jay Lind, Leia Patzernuk

NOTE:  If you have passed an ASQ certification exam that you wrote at a location other than Hamilton, 
e-mail the Section Chair Olga Delvecchio at with the information.


Electronic Version of Hamilton Section Newsletter  

The ASQ Hamilton Section Newsletter will be sent electronically to those members 
who have agreed to receive Section information by e-mail. 

IMPORTANT: To ensure that you receive your copy, as well as special announcements of ASQ events in between issues, check your ASQ profile at www.asq.orgLog in and type the word profile in the search box. Then select My Account: Update Your My ASQ Profile, and verify that your correct e-mail address is included in your profile.