The Hamilton Section of the American Society for Quality



March 2009

Editor -
Adam Kossowski

Tour of Canadian Blood Services Facility

Thursday, March 12, 2009 at 5:00 pm

35 Stonechurch Road, Suite 200, Ancaster

Located in the plaza at the intersection of Stonechurch Rd and Old Golf Links Rd.
This tour is now fully booked, but if you wish to be placed
on a waiting list in case of cancellations,
 please contact Judi Mansfield-Jones at  or 905-525-8770
The section is charging a $20 fee for this tour.


This exciting tour and presentations will showcase the blood collection process from end to end and focus on how the quality function is integrated throughout the entire process. Blood collection on the surface seems very simple. It is far more complex and is supported by the staff who work to recruit, collect, produce and distribute blood and blood products, the many divisions within Canadian Blood Services and the regulations and standards such as current Good Manufacturing Practices.

The tour will include seeing donors present at clinic and be registered in the electronic system. The group will have an explanation on how health screening is performed. The group will be in the clinic area where whole blood is collected. Then the group will see how the units are packed for transport. Throughout the process the quality function - quality assurance and control process - and what steps are taken to provide a safe product, will be explained. The presentations will show how the whole blood unit is transported for further manufacturing at another CBS facility and the distribution of components to customers.

The aim of the tour is to demonstrate the process of recruitment, collection, manufacturing and distribution of blood and how quality plays a fundamental role in assuring that a safe product is provided for patient use.

Light refreshments will be served.

No special safety equipment is required.


Colette Hruschka, Manager Quality Assurance: Colette has been with the organization for 15 years and is responsible for all site Quality Assurance and Quality Control activities.

Rita Ferguson, RN, Manager Clinic Services: Rita has been with the organization for 12 years and is responsible for all perm site locations, aphersis collections and autologous collections.

Brandi Zoskey, Community Development Coordinator: Brandi has been with the organization for 3 years and is responsible for building partnerships and recruiting blood donors in order to meet the whole blood collection targets for the Hamilton site.

Roselyn Burwell, Senior Technologist Training: Rose has been with the organization 13 years and is responsible for all training activities for the Component Production and Distribution areas.

Brandy Wintemute, Senior Technologist Quality Control: Brandy has been with the organization for 13 years and is responsible for Quality Control activities.

Other Upcoming ASQ Events





 ASQ Toronto Annual Spring Job & Career Fair

Hilton Garden Inn,

March 11, 2009

 ASQ Toronto Spring Seminar - Tools for Quality

Holiday Inn - Airport East, Toronto

March 31, 2009

 ASQ Toronto AGM
+ Overview of Six Sigma - Lally Marwah

Hilton Garden Inn,

April 8, 2009

ASQ Hamilton Section Futures - SWOT Cafe

Chan's Buffet Restaurant, Hamilton

April 21, 2009

April Newsletter

ASQ World Conference on Quality & Improvement

Minneapolis, Minnesota

May 18 - 20, 2009


Hamilton Section Meeting - Quality in Green Energy - Walter Wettges, DMI Industries

Chan's Buffet Restaurant, Hamilton

May 21, 2009

May Newsletter



At the January 27, 2009 membership meeting, Carl Weidhaas was elected to the position of Vice-Chair and Chair-Elect of the Hamilton Section for the remainder of the 2008-2010 session. This election was necessary due to the resignation of the previously-elected Vice-Chair / Chair Elect.

Congratulations to Carl, who will automatically assume the position of Chair of the section in July 2010.

Call for Members to Volunteer for Sub-Committees

Your ASQ Hamilton executive is working on strategies to ensure that your section continually improves the value offered to its membership. Currently, we have identified a need for two sub-committees:

1.      Website/Internet Sub-Committee
2.      Awareness/Recruitment Sub-Committee

As with all tasks, a team effort can bring forth unimagined success and innovation. We encourage you, our valued members, to consider participating in one or both of these two ASQ Hamilton sub-committees. To paraphrase Roberto M. Saco, ASQ President: We all need to get involved in as many “Really Big Q” conversations as possible. This is your opportunity to do just that.


Each sub-committee will be required to first develop a project charter with a scope and responsibilities for the project. Every attempt will be made to meet through email communications and may require one meeting in person. Time requirements for this phase are estimated at a few hours per month spread out over several months.

The next phase would be to complete the project. Depending on the sub-committee, a few members will be asked to market and/or conduct presentations. For your efforts, each sub-committee member will receive 1.5 RU points per year. 


For more information, please contact the section Chair Jeff Race:


Jobs and Ads Web Page

Check out our Jobs & Ads web page - link on side bar - for employment opportunities in the quality field.  

ASQ Hamilton members seeking employment or a career change can also have their resumes posted in the Classified section of our Jobs and Ads web page. There is no charge for this service to our members.  Resumes (MS Word preferred) should be sent to the section webmaster Bob Mok at

Web-based CQE Practice Exams

The Hamilton ASQ section recently launched a complimentary web-based e-learning solution for candidates wishing to become ASQ-Certified Quality Engineers (CQE). For further details, click :


ASQ Certification Study Materials Available for Loan

The Hamilton Section Executive is pleased to make Certification Examination preparation materials available to our membership. Section members can sign-out these resources, free of charge. Resources include study materials for: CQT, CQM, CQA, CQIA, CRE, CMI, and CSQ. These are not the ASQ's latest versions of the certification body of knowledge, but they will serve to give a good overview of the material and help members determine the scope and focus of each certification. (Members are encouraged to obtain the latest versions prior to completing their studies in order to ensure that they are completely up-to-date.)

To borrow these materials, please contact Stan Sobota at  The materials will be available for 3-month loans on a first-come, first-served basis, and can be picked up at section meetings.

If you have materials that you would like to offer for the section library, please also contact Stan.

The ASQ Hamilton Section Newsletter is posted online about six times per year
to announce upcoming section meetings, tours and other events of interest to members.

The newsletter will be sent electronically only to those members who have agreed
to receive Section information by e-mail. Except for the September issue, the newsletter is no longer sent out by regular mail.

 IMPORTANT: To ensure that you receive your copy, as well as special announcements of ASQ events in between issues, check your ASQ profile at Log in and type the word profile in the search box.  Select My Account: Update Your My ASQ Profile, and verify that your correct e-mail address is included in your profile.