The Hamilton Section of the American Society for Quality



March 2007

Editor -
Adam Kossowski



DATE:  Thursday, March 22, 2007


The Plainsman Restaurant, Hwy. 5,  3 km west of Hwy. 6, Dundas
(See map below)


6:00 pm Cash Bar, Networking and Registration
7:00 pm Buffet Dinner (optional) - charge $25

8:00 pm

Presentation - No charge

Non-member guests are welcome

Topic: Quality in the Canadian Nuclear Industry

The nuclear industry is currently experiencing a global renaissance, primarily as a response to the pressing need to produce a clean, non-greenhouse gas emitting power generation source.  Canada’s nuclear industry will have a significant role to play in this new expansion with new builds here in Ontario and elsewhere, refurbishment and reactor extension projects as well as CANDU reactor products and services.

The nuclear industry is subject to extensive government regulation, which imposes strict quality standards for the complete life cycle of a nuclear power plant.  This presentation will review the current status of the Canadian nuclear industry with particular emphasis on the quality assurance programs that have made the worldwide CANDU fleet of reactors the safest and most reliable reactors in service.  The presentation will also discuss how these standards and regulations are implemented and expanded upon at Canada’s largest nuclear services company.


Speaker:  Mike Austreng - Quality Manager, CANDU Services
Atomic Energy of Canada Limited

Mike Austreng is responsible for improving operational effectiveness for the CANDU Services business unit of Atomic Energy of Canada Limited (AECL).  Mike also has the responsibility of ensuring that all regulatory quality requirements are being met on all CANDU Services projects.

Mike has worked in quality assurance since the early 1990s, first with MDS Nordion, the world’s largest supplier of radioisotopes for nuclear medicine.  From there, he moved to Nortel Networks as Senior Manager Quality for Optical Components. In 2003, he became Senior Quality Specialist for the Canadian Nuclear Safety Commission before joining AECL in April 2005.

Mike brings a wealth of experience to his customers in complex technical organizations.  He is a pragmatist who can transcend the simple black and white analyses of situations. 

Mike identifies his establishment of two ISO 9000 programs at MDS Nordion as contributing greatly to his development in quality assurance.  “It may not mean as much today,” he explains, “but when we did it, ISO 9000 was in its infancy, so there wasn’t a lot of history to draw upon.”  By initiating a program that exceeded customer expectations, he learned the value of dedication to excellence. Since January 2006, Mike has been guiding the development of the new Commercial Operations Pressure Boundary Quality Assurance program at CANDU Services.

Mike holds a B.Sc. (Hons.) degree in Chemistry from the University of Surrey (UK). He also holds four professional certifications from the American Society for Quality, and holds a Certified Advanced Technology Manager (CATM) designation.  He is a Senior Member of the American Society for Quality and from 2003 to 2005 was Chair of its Ottawa Section.  While at the Canadian Nuclear Safety Commission, he received an award for leading the team that developed its new management manual and system.




Meeting Location:

Plainsman Restaurant
#261 Highway 5,

3 km west of Hwy. 6

Please use this web poll to confirm dinner attendance by noon on Friday, March 16, 2007


For more information please contact
Olga Delvecchio at:



Plant Tour – Gennum Corporation, 970 Fraser Drive, Burlington

Thursday, April 19, 2007 – 7:00 pm

Gennum Corporation designs, manufactures and markets industry-leading semiconductors and semiconductor-based products for leading segments of the global video, audio and data communications markets.

In the video business, Gennum is the leading supplier of transport products to the broadcast industry. In the Audio & Wireless business Gennum provides products for hearing aids and for wireless audio devices. In the Data Communications business, Gennum is a leading supplier of high-speed components for optical transceivers and backplane interconnects used in datacom and telecom. Gennum Corporation employs over 600 people and serves an international customer base from its head office in Burlington, Canada, and subsidiaries in Japan and the United Kingdom. 

Gennum is registered to the following international Quality, Environmental and Occupational Health and Safety standards: ISO 9001:2000, ISO 13485:2003, ISO 14001:2004 and BSI OHSAS 18001:1999. The company is also committed to comply with global environmental initiatives and has introduced "Lead-Free" and "Green" product versions for its markets.

We shall be given a tour of the Assembly Operations (die preparation), QC lab, QA FA lab, Hybrid Operations (multi-chip module assembly), Video wafer test, Video final test, Wafer fabrication (window tour only), QA. The tour will include an introductory presentation, a quality program overview, a health and safety presentation, and a post-tour Q & A session with refreshments. Total duration of the visit will be one hour and a half.

Tour participants will be required to wear safety glasses which will be provided.

The section will be charging a $20 fee for this tour.


Sign up with your $20 fee - cash or cheque only - at the March 22 membership meeting at the Plainsman Restaurant. There is a group size limit of 26 for this tour. Priority will be given to attending ASQ Hamilton Section members. Absentee sign-ups permitted on a waiting list if accompanied by the fee. Non-Hamilton Section members and non-ASQ members may also sign up on the waiting list.

See map below for location of plant.

Parking will be available near the main entrance

Gennum Corporation, 970 Fraser Drive, Burlington


Vacancy on Hamilton Section Executive for Secretary

Next year there will be a vacancy on the executive for the position of Secretary. Main duties include the recording, distribution and retention of minutes of executive meetings, of which there are usually about four per year. Qualifications for this position include strong communication, writing and word processing skills, with a high level of attention to detail. Members interested in this position are invited to contact the section Chair, Olga Delvecchio at 905-335-4788 or or personally at the March 22 membership meeting.

Jobs and Ads Web Page

Check out our Jobs & Ads web page - link on side bar - for employment opportunities in the quality field.  
ASQ Hamilton members seeking employment or a career change can also have their resumes posted in the Classified section of our Jobs and Ads web page. There is no charge for this service to our members. Resumes (MS Word preferred) should be sent to the section Secretary at

Other Upcoming ASQ Events


Location Date Details:

Job Fair, Education and Certification Night

ASQ Toronto

Mar 14, 2007

Economic Case for Quality - Ken Kivenko (Also Section AGM)

ASQ Toronto

April 11, 2007

Quality Cafe - Connecting and Engaging a Group of People - Jeff Race

ASQ Hamilton

 May 23, 2007

See May Newsletter

Congratulations to ASQ Certification Achievers


The following Hamilton Section members were successful in the ASQ certification exams 
held in Hamilton in December 2006:




Certified Quality Auditor

Daniel Raby
George Woynillowicz


Certified Quality Engineer

Quang Nguyen
Zoltan Szabo



Certified Six Sigma Green Belt

Claudia Perencevic


NOTE:  If you have passed an ASQ certification exam that you wrote at a location other than Hamilton, 
e-mail the Section Chair Olga Delvecchio at with the information.

Electronic Version of Hamilton Section Newsletter  

The ASQ Hamilton Section Newsletter will be sent electronically to those members 
who have agreed to receive Section information by e-mail. 

IMPORTANT: To ensure that you receive your copy, as well as special announcements of ASQ events in between issues, check your ASQ profile at www.asq.orgLog in and type the word profile in the search box. Then select My Account: Update Your My ASQ Profile, and verify that your correct e-mail address is included in your profile.