The Hamilton Section of the American Society for Quality
Tuesday, January 27, 2009
OF MEMBERSHIP MEETING
Buffet Restaurant, 1400 Upper James St. Hamilton
(Just South of Stone
Church Road - see map below)
||Cash Bar, Networking and Registration
Charge: $30 includes Dinner and Presentation. $10
for Presentation only.
Non-member guests are welcome
Effective Table and Graph Design
Every day we are looking for information that's in the
data. We make data displays to find that information. Do these data
displays transmit the information effectively and efficiently? Might there
be a better way to “tell the story”? Through the use of real life examples,
this presentation will show how to create effective data displays that are
Topics will include the following: when to use a table or graph, seven
common graphical displays, and aspects of data displays that aid or detract
from viewer understanding.
Speaker: Tim Dietrich
Coordinator, ArcelorMittal Dofasco
Tim Dietrich has worked in quality for ArcelorMittal
Dofasco since 1999. He works with teams applying his experience on quality
improvement projects, statistical process control, control plans, root cause
analysis and advanced statistical analysis.Tim’s background is in
mathematics and statistics, and he is an ASQ Certified Quality Engineer and
an ASQ Certified Six Sigma Black Belt.
attending the dinner, please e-mail Jeff Race at email@example.com
by noon on Friday,
January 23, 2009 and provide your name and phone number.
Meeting Location: Chan's
Buffet Restaurant, 1400 Upper James St., Hamilton
|Document Control - Ralph Robinson, STC
Associate Fellow & Canadian Head of Delegation, ISO/IEC JTC1
Jan 14, 2009
Innovation - How to Network for New Ideas - Peter Merrill,
President, Quest Management Systems
Feb 11, 2009
Tour of Canadian Blood Services
facility in Ancaster - March 12, 2009
Your section has arranged a tour of the Canadian Blood Services
facility in Ancaster to learn about their quality program. This is a
great opportunity to learn more about a quality system within the
health sector. We will be having a tour sign-up at our January 27
meeting. Since space is limited for the tour this is an opportunity
for your early registration to assure a spot. Further details will
be available at the January meeting and on this website.
Congratulations to ASQ Certification Achievers
The following Hamilton Section
members were successful in the ASQ certification exams
held in Hamilton in October and December 2008:
Certified HACCP Auditor:
Joanne Rose Mann
Certified Quality Technician:
Certified Manager of Quality /
Nathan Andrew Riley
Certified Quality Auditor:
Sebastian G. Pulikanikal
Michael Frederick Riley,
George S. Mathews
NOTE: If you
have passed an ASQ certification exam that you wrote at a
location other than Hamilton, please e-mail the Section
Chair Jeff Race at
firstname.lastname@example.org with the
ASQ Section Satisfaction and Loyalty Study Open
What can your ASQ section do to make your experience better? Let
us know. Your input gives section leaders guidance for creating
opportunities focused on member needs. This allows your ASQ
section to provide the products and services that are most
important and beneficial to you.
In January, all ASQ members are being asked to provide feedback
on how well their ASQ sections are serving their needs. We
would appreciate your participation in this survey. Your
answers will be kept confidential and reported to ASQ management
only in the aggregate.
Participants will be entered into a draw to win one of four 2009
ASQ World Conference on Quality Improvement registrations (a
$925 value). The conference is May 18-20, 2009 in Minneapolis ,
MN . Email invitations or postcards were sent to ASQ members
beginning January 5. The study will be open through January 31.
If you did not receive this email and wish to participate,
Call for Members to Volunteer for Sub-Committees
Your ASQ Hamilton executive is working on strategies to
ensure that your section continually improves the value
offered to its membership. Currently, we have identified a
need for two sub-committees:
1. Website/Internet Sub-Committee
2. Awareness/Recruitment Sub-Committee
As with all tasks, a team effort can bring forth unimagined
success and innovation. We encourage you, our valued
members, to consider participating in one or both of these
two ASQ Hamilton sub-committees. To paraphrase
Roberto M. Saco, ASQ President: We all
need to get involved in as many “Really Big Q” conversations
as possible. This is your opportunity to do just that.
Each sub-committee will be required to first develop a
project charter with a scope and responsibilities for the
project. Every attempt will be made to meet through email
communications and may require one meeting in person. Time
requirements for this phase are estimated at a few hours per
month spread out over several months.
The next phase would be to complete the project. Depending
on the sub-committee, a few members will be asked to market
and/or conduct presentations. For your efforts, each
sub-committee member will receive 1.5 RU points per year.
For more information, please contact the section Chair Jeff
NOMINATIONS AND ELECTION FOR THE POSITION OF
VICE-CHAIR / CHAIR-ELECT, HAMILTON SECTION
recently-elected Vice-Chair / Chair-Elect has announced her
intention to resign from that position. This is a call for
nominations for the position of Vice-Chair / Chair-Elect of the
Hamilton Section for the balance of the 2008-2010 session. The
person elected to this position will automatically assume the
position of Chair of the section in July 2010. Please send
nominations to the Nominating Chair Stan Sobota at
January 27, 2009. The election for this position will be conducted
at the January 27, 2009 Hamilton Section membership meeting.
INTRODUCTION TO QUALITY MANAGEMENT
A One-Day Non-Credit Course Run by Brock University, St. Catharines
Date: Tuesday, January 27, 2009
Time: 9am-3:30pm (lunch included)
Location: Four Points Sheraton Hotel, Thorold
Cost: $399. plus GST
Quality has evolved over the years
from having a narrow focus on
quality of conformance (are we doing things right?)
to a broader view that incorporates the
quality of design (are we doing
the right things?) and a concern for customers'
expectations (are we satisfying the customer?).
Consequently, quality has come to be seen as integral to management in
both the public and private sectors.
This course provides an introduction to the world of quality that
combines technical terminology with a business point of view. The first
half covers basic quality concepts, including definitions of quality,
performance metrics such as DPMO, and the costs of quality. The second
half provides a brief overview of current quality management approaches,
including ISO 9000, NQI PEP, Six Sigma, and Lean. Examples from both
manufacturing and services will be used.
Michael J Armstrong
is an Associate Professor in the Faculty of Business. He holds a BSc,
an MBA, and a PhD. Michael is a Senior Member of the American Society
for Quality and is certified by them in Quality Management &
Organizational Excellence (CMQOE) and as a Six Sigma Black Belt (CSSBB).
He has written numerous articles for periodicals such as Quality
Progress, IEEE Transactions on Reliability, and Operations Research.
Before starting his academic career, Michael worked as a junior manager
of aircraft maintenance services. He has consistently received
above-average teaching evaluations from his undergraduate business
For further information, contact Michael J. Armstrong:
Jobs and Ads Web Page
Check out our Jobs & Ads web page - link on
- for employment opportunities in the quality field.
ASQ Hamilton members seeking employment or a career change can also have
their resumes posted in the Classified section of our Jobs and Ads web
page. There is no charge for this service to our members. Resumes (MS
Word preferred) should be sent to the section webmaster Bob Mok at email@example.com
CQE Practice Exams
The Hamilton ASQ section recently
launched a complimentary web-based e-learning solution for candidates
wishing to become ASQ-Certified Quality Engineers (CQE). For further
details, click : http://www.asqhamilton.com/cqepexam.htm
ASQ Certification Study
Materials Available for Loan
The Hamilton Section
Executive is pleased to make Certification Examination preparation materials
available to our membership. Section members can sign-out these resources,
free of charge. Resources include study materials for: CQT, CQM, CQA, CQIA,
CRE, CMI, and CSQ. These are not the ASQ's latest versions of the
certification body of knowledge, but they will serve to give a good overview
of the material and help members determine the scope and focus of each
certification. (Members are encouraged to obtain the latest versions prior
to completing their studies in order to ensure that they are completely
To borrow these materials, please contact Jane Devries firstname.lastname@example.org.
The materials will be available for 3-month loans on a first come, first
served basis, and can be picked up at section meetings.
If you have materials that you would like to offer for the Section library,
please also contact Jane.
ASQ Hamilton Section Newsletter is posted online about six times per year
announce upcoming section meetings, plant tours and other events of interest
The newsletter will be sent electronically only to
those members who have agreed
to receive Section information by e-mail. Except for the September issue,
the newsletter is no longer sent out by regular mail.
To ensure that you receive your copy, as well as special announcements of
ASQ events in between issues, check your ASQ profile at www.asq.org.
Log in and type the word profile in the search box.
Select My Account: Update Your My ASQ Profile, and verify that your
correct e-mail address is included in your profile.
IF YOU HAVE CHANGED YOUR E-MAIL ADDRESS, PLEASE
UPDATE IT AS DESCRIBED ABOVE.
WE CANNOT UPDATE YOUR E-MAIL ADDRESS AT THE