The Hamilton Section of the American Society for Quality
Tuesday, April 21, 2009
OF MEMBERSHIP MEETING
Buffet Restaurant, 1400 Upper James St. Hamilton
(Just South of Stone
Church Road - see map below)
||Cash Bar, Networking and Registration
and Start of
To encourage greater
participation, the attendance fee will be reduced for this event
from $30 to $20 - includes dinner
$10 without dinner.
Non-member guests are welcome
Participate in a
SWOT Café – Hamilton Section Futures
Please join us for a Quality Café with a twist on
SWOT. We are going to utilize the café style meeting to discuss ASQ
Hamilton Section’s strengths, weaknesses, opportunities, threats and trends
(SWOTT). In this session we will combine the power of the Café with the
power of a traditional SWOT analysis with a twist; that is the inclusion of
trends we are faced with.
This is a great opportunity for you, our members, to
connect and dialogue with your peers around issues that really matter to all
of us. We need your ideas, input, comments and participation to make this
event and more importantly the outcome to add value for you our members and
stakeholders by helping to steer our business plan and resources to
accommodate our findings.
The Café process is gaining rapid global
popularity as an innovative, highly successful means of encouraging candid
dialogue and creative thinking among medium to large-size groups in a safe,
welcoming atmosphere. After several minutes of dialogue at one table,
everyone rotates to a different table, engaging in a different dialogue at
the next table (based on SWOTT) and scribing what emerges on the table-top.
This is repeated a few times more and is followed by a group dialogue about
the key notes from this process. It facilitates meaningful connections and a
flow of knowledge and participation that enriches the collective pool which
will assist your executive to direct effort and resources towards the key
Facilitator: Jeff Race
Chair of ASQ Hamilton Section
attending the dinner, please e-mail Jeff Race at firstname.lastname@example.org
by noon on Friday,
April 17, 2009 and provide your name and phone number.
Meeting Location: Chan's
Buffet Restaurant, 1400 Upper James St., Hamilton
|ASQ Toronto AGM
+ Overview of Six Sigma - Lally Marwah
Hilton Garden Inn,
April 8, 2009
ASQ World Conference on Quality & Improvement
May 18 - 20, 2009
Hamilton Section Meeting - Quality in Green Energy - Walter Wettges,
Chan's Buffet Restaurant, Hamilton
May 21, 2009
INTRODUCTION TO QUALITY MANAGEMENT
Non-Credit Course Run by Brock University, St. Catharines
Wed, June 3, 2009 6:30 PM - 9:30 PM
Wed, June 10, 2009 6:30 PM - 9:30
Location: Four Points Sheraton Hotel, Thorold
Quality has evolved over the years
from having a narrow focus on
quality of conformance (are we doing things right?)
to a broader view that incorporates the
quality of design (are we doing
the right things?) and a concern for customers'
expectations (are we satisfying the customer?).
Consequently, quality has come to be seen as integral to management in
both the public and private sectors.
This course provides an introduction to the world of quality that
combines technical terminology with a business point of view. The first
half covers basic quality concepts, including definitions of quality,
performance metrics such as DPMO, and the costs of quality. The second
half provides a brief overview of current quality management approaches,
including ISO 9000, NQI PEP, Six Sigma, and Lean. Examples from both
manufacturing and services will be used.
Michael J Armstrong
is an Associate Professor in the Faculty of Business. He holds a BSc,
an MBA, and a PhD. Michael is a Senior Member of the American Society
for Quality and is certified by them in Quality Management &
Organizational Excellence (CMQOE) and as a Six Sigma Black Belt (CSSBB).
He has written numerous articles for periodicals such as Quality
Progress, IEEE Transactions on Reliability, and Operations Research.
Before starting his academic career, Michael worked as a junior manager
of aircraft maintenance services. He has consistently received
above-average teaching evaluations from his undergraduate business
For further information, contact Michael J. Armstrong:
Inaugural Canadian Quality Congress -
August 19-21, 2009
University of British Columbia,
A message from Gary Gehring, ASQ Canada Director
fellow ASQ member,
My name is Gary Gehring. I am your elected ASQ
regional representative in Canada. I would like to
take this opportunity to say hello and to also
inform you of an exciting upcoming quality
initiative in Canada.
ASQ Canada is pleased to announce its support of
the inaugural Canadian Quality Congress this August
in Vancouver. You may have noticed a reference to
this in ASQ Weekly or on our ASQ Canada Web
If not, I would like to offer you a bit more
information about the opportunities for ASQ members
at this event. Because ASQ Canada is a Title Sponsor
of the Canadian Quality Congress, ASQ members are
eligible for a 15-percent discount on the Congress
But that’s not all.
In an effort to bring the ASQ Canada community
together, there is opportunity for one volunteer
from each Canadian section to come to Vancouver and
assist. Congress fees will be waived in return for
your volunteer services. The details surrounding the
selection process are still in the works, but we ask
that interested members express their interest to
their Section Chairs. We will provide Section Chairs
with more detail and criteria for the selection
process shortly. Of course, volunteer members will
still be required to cover their transportation and
Keep watching for more details to be distributed
in the coming months or check
www.canadianqualitycongress.com for updated
I look forward to seeing you at the upcoming
World Conference on
Quality and Improvement in Minneapolis, Minnesota,
May 18-20, 2009,
http://wcqi.asq.org/index.html, or at the
Canadian Quality Congress this August.
I hope to talk with you soon.
ASQ Canada Director
Jobs and Ads Web Page
Check out our Jobs & Ads web page - link on
- for employment opportunities in the quality field.
ASQ Hamilton members seeking employment or a career change can also have
their resumes posted in the Classified section of our Jobs and Ads web
page. There is no charge for this service to our members. Resumes (MS
Word preferred) should be sent to the section webmaster Bob Mok at email@example.com
CQE Practice Exams
The Hamilton ASQ section recently
launched a complimentary web-based e-learning solution for candidates
wishing to become ASQ-Certified Quality Engineers (CQE). For further
details, click : http://www.asqhamilton.com/cqepexam.htm
ASQ Certification Study
Materials Available for Loan
The Hamilton Section
Executive is pleased to make Certification Examination preparation materials
available to our membership. Section members can sign-out these resources,
free of charge. Resources include study materials for: CQT, CQM, CQA, CQIA,
CRE, CMI, and CSQ. These are not the ASQ's latest versions of the
certification body of knowledge, but they will serve to give a good overview
of the material and help members determine the scope and focus of each
certification. (Members are encouraged to obtain the latest versions prior
to completing their studies in order to ensure that they are completely
To borrow these materials, please contact
Kris Krishnamoorthy at
The materials will be available for 3-month loans on a first come, first
served basis, and can be picked up at section meetings.
If you have materials that you would like to offer for the Section library,
please also contact Jane.
ASQ Hamilton Section Newsletter is posted online about six times per year
announce upcoming section meetings, plant tours and other events of interest
The newsletter will be sent electronically only to
those members who have agreed
to receive Section information by e-mail. Except for the September issue,
the newsletter is no longer sent out by regular mail.
To ensure that you receive your copy, as well as special announcements of
ASQ events in between issues, check your ASQ profile at www.asq.org.
Log in and type the word profile in the search box.
Select My Account: Update Your My ASQ Profile, and verify that your
correct e-mail address is included in your profile.
IF YOU HAVE CHANGED YOUR E-MAIL ADDRESS, PLEASE
UPDATE IT AS DESCRIBED ABOVE.
WE CANNOT UPDATE YOUR E-MAIL ADDRESS AT THE