The Hamilton Section of the American Society for Quality



March 2008

Editor -
Adam Kossowski



DATE:  Tuesday, March 18, 2008
(Note Date Change)



Foo Ho Chinese Cuisine, 348 Plains Rd East, Burlington
(See map below)


6:00 pm Cash Bar, Networking and Registration
7:00 pm Buffet Dinner

8:00 pm

Welcoming and Presentation

Charge: $30 includes Dinner and Presentation.  $10 for Presentation only.

Non-member guests are welcome

You Too Can Innovate

“Innovation is the use of New Knowledge to Create New Products and New Services”. You will step outside your normal Development activity and discover what is needed for ‘Innovative Development’. You will find how to develop your innovative ability.  

To the surprise of most people, everyone has a role in Innovation and, even more surprising, everyone is Creative! The only limitations on Innovation and Creativity are the Organization and ones Perception of oneself. You will learn how to change both. You will also see how to develop an Innovation Strategy which involves everyone at the different stages in its deployment. 

For successful Innovation you need to be in a ‘Learning Organization’ and if you have a Management System this gives you a ‘Learning System’ which is the first step to a learning organization. Ultimately your whole Organization must develop a Culture of Innovation and the roadmap to achieve this will be developed.


Speaker: Peter Merrill

Peter Merrill is a Keynote Speaker on Innovation and this presentation was the Keynote Speech at the ASQ 2007 World Conference on Quality.

As Chief Executive of one of the leading Design Brands in the Europe he has been an Innovator in one of the most demanding markets. He is an Engineer, an Artist and a Writer and has led Innovation in the fields of both Graphic Art and Engineering. 

He is leading the International Working Group developing the Guideline on ‘People Involvement’ in Management Systems and sees the best Innovation coming from the ‘Collective Knowledge’ of an Organization.  He is one of North America’s foremost authorities on Management Systems which he has implemented in such innovative companies as IBM, AIG, RIM and Solectron.  

He is author of the book “Do It Right the Second Time” a title which underlines his belief that success is achieved as a result of learning from experience. Peter Merrill emphasizes the importance of developing an Innovative Culture which leads to innovation of both your practices as well as your products.








Meeting Location:

Foo Ho Chinese Cuisine,
348 Plains Rd East,


For catering purposes, if attending the dinner, it is important 
that you e-mail Olga Delvecchio at
by noon on Friday, March 14, 2008
and provide your name and phone number.

Jobs and Ads Web Page

Check out our Jobs & Ads web page - link on side bar - for employment opportunities in the quality field.  
ASQ Hamilton members seeking employment or a career change can also have their resumes posted in the Classified section of our Jobs and Ads web page. There is no charge for this service to our members. Resumes (MS Word preferred) should be sent to the Webmaster at

Other Upcoming Events


Location Date Details:

Job Fair

Hilton Garden Inn, Toronto

March 12, 2008
Spring Seminar - Innovations in Quality Holiday Inn Airport East, Toronto March 18, 2008
Creating Value through the Audit Process
Hilton Garden Inn, Toronto April 9, 2008


Plant Tour of Namasco Brantford April 22, 2008 See announcement in this Newsletter


Nominations and Elections for Hamilton Section Executive

Nominations are requested for the following positions on the Hamilton Section executive for 2008 / 2010:

Vice-Chair / Chair-Elect



Nominations for any of the above positions should be submitted to Stan Sobota at or 905-548-4548, 
before March 18, 2008.
Elections to the new executive will be conducted at the March 18, 2008 membership meeting.



An Electronic Approach To Implementing TS 16949 
in a Small Facility & Plant Tour

Tuesday, April 22, 2008

7:00 PM – 9:00 PM


Namasco Blanking Centre

546 Elgin Street, Brantford

(See map below)

Topic Description:

Namasco Blanking Centre (NBC) is a small blanking facility, started in 1988, which provides a unique service to the local automotive industry. As a processor of light gauge steel, NBC serves as a service provider by offering to its customers a facility that acts like an extension of their own facility, by taking on the customer’s own material and tooling and returning product as feed stock to their facility/equipment. NBC provides other services to its customers, such as Inventory Management, Material Management, and Tooling Maintenance. NBC is also an industry leader in stamped door skins for the residential steel door market, and ships this product globally.

NBC’s approach to TS 16949 certification was to simplify the TS 16949 standard into layman terms and concepts and empower Process Owners to manage their processes effectively. By utilizing electronic hyperlinks extensively within its Business Operating System (BOS), NBC was able to link all their process maps together in addition to having all required documents being links to each process map, for ease of use. This provides all employees an understanding of their related process requirements (inputs, outputs, etc.) and required tools, and provides them insight into how they fit into NBC’s BOS.


7:00 – 8:00 pm     Overview of NBC’s BOS

8:00 – 8:15 pm     Q&A plus refreshments

8:15 – 8:45 pm                           Plant Tour 

The Section will be charging $20 per person for this tour.

As there is no group size limit, pre-registration will NOT be required. 
Fees will be collected on the day of the tour, prior to the 7:00 pm Overview session.

Join us on April 22 to learn more about NBC’s unique approach to TS16949 Implementation, and enjoy an evening networking with your quality colleagues. 

Safety Note: Safety glasses & hearing protection are mandatory (available on site). Please bring your own personal protection if you have them. Safety footwear is also required, although leather or fully covered footwear is acceptable (for aisle tours only). No high heels or open-toed shoes will be allowed within the plant, no exceptions.

Presenter – Brian Hoekstra, Quality Assurance Manager

Brian Hoekstra has worked in various areas of Quality over the past 13 years, and has implemented a QMS (QS9000/TS 16949) in four different facilities. Brian has developed and is teaching several Quality Assurance courses for Fanshawe College in London Ontario as part of their Quality Assurance Certificate program. Brian has been a member of ASQ since 1997 and a 
Certified Quality Engineer (CQE) since 2000.



Location of Namasco Blanking Centre, 546 Elgin Street, Brantford


Advance Notice of Winery Tour - June 18, 2008 

Join us on June 18, 2008 at Vineland Estates Winery for a wine tour and tasting event at 6:00 p.m. 
The tour will last approximately one hour and we will learn about the vineyard, the presses, cellars and production. 

Afterwards we will enjoy a tasting of three award winning premium wines which will be accompanied by 
a selection of four Canadian farm cheeses and Estate made breads. 

Spouses/partners are encouraged to join us for this last of the year meeting and social. 

Fee for this event is $20.

To register for this event, please notify Jeff Race at
by June 9.

Hope to see you there

Location of Vineland Estates Winery, 
3620 Moyer Road, Vineland

ASQ Classroom Training

ASQ offers classroom training in Toronto periodically on a variety of topics.  
For details and location of upcoming training courses click on the following links:

    .      Certified Manager of Quality/Organizational Excellence Refresher—February 27-29, 2008

Guide to Process Improvement and Change  - March 3 - 6, 2008

Web-based CQE Practice Exams

 The Hamilton ASQ section recently launched a complimentary web-based e-learning solution for candidates wishing to become ASQ-Certified Quality Engineers (CQE). For further details, click here


Certification Study Materials Available for Loan

The Hamilton Section Executive is pleased to make Certification Examination preparation materials available to our membership.  Section members can sign-out these resources, free of charge. Resources include study materials for:  CQT, CQM, CQA, CQIA, CRE, CMI, and CSQ.  These are not the ASQ's latest versions of the certification body of knowledge, but they will serve to give a good overview of the material and help members determine the scope and focus of each certification.  (Members are encouraged to obtain the latest versions prior to completing their studies in order to ensure that they are completely up-to-date.)

To borrow these materials, please contact Jane Devries  The materials will be available for 3-month loans on a first come, first served basis, and can be picked up at section meetings.

If you have materials that you would like to offer for the Section library, please also contact Jane.


Congratulations to ASQ Certification Achievers

Congratulations to the following Hamilton Section members 
who were successful in the most recent ASQ certification exams:

CQT (Certified Quality Technician)
Peter Demask
Marius Nechifor

CSSBB  (Certified Six Sigma Black Belt)
Claudia Perencevic

CQA (Certified Quality Auditor)
Mike Dudar
Nathan Riley
Michael Riley
James Damant
Rory Jones
Ruth Camrass

CQE (Certified Quality Engineer)
Anne Sheresky

CQPA (Certified Quality Process Analyst)
Aoumeur Bakelli

NOTE:  If you have passed an ASQ certification exam that you wrote at a location other than Hamilton, 
please e-mail the Section Chair Olga Delvecchio at with the information.

Each One Reach One Program

Through the Each One Reach One program, ASQ members network with their peers and build their quality communities. After you join, tell your colleagues about ASQ and the benefits of membership. 
Let them know about the value they will find through ASQ membership. 
Each new member is another person to network with – another person to learn from. 
For every ASQ Member you refer that joins, you'll earn ASQ Bucks (5 ASQ Bucks = $5)

  • Individual member referral: 5 ASQ Bucks

  • Sustaining member referral: 120 ASQ Bucks

  • NEW! Organizational member referral: 1000 ASQ Bucks

Your Input Requested for Section Activities Next Year

Do you have ideas for presentations or activities for next year? Perhaps you would like to share some of your organization’s successful quality or lean initiatives or can arrange a tour of your organization or facility. 
We’re actively planning for next year and our programs rely on your input and good ideas. 

If you have suggestions please contact Judi Mansfield-Jones: 

The ASQ Hamilton Section Newsletter is posted online about six times per year
to announce upcoming Section meetings, plant tours and other events of interest to members.

The newsletter will also be sent electronically only to those members who have agreed
to receive Section information by e-mail. The newsletter will no longer be distributed by regular mail.

IMPORTANT: To ensure that you receive your copy, as well as special announcements of ASQ events in between issues, check your ASQ profile at www.asq.orgLog in and type the word profile in the search box. Then select My Account: Update Your My ASQ Profile, and verify that your correct e-mail address is included in your profile.