The Hamilton Section of the American Society for Quality



November 2005

Newsletter Editor -
Adam Kossowski



DATE:  Wednesday, November 16, 2005


Location:   The Plainsman Restaurant, Hwy. 5,  3 km west of Hwy. 6, Dundas
(See map below)


6:00 pm Cash Bar, Networking and Registration
7:00 pm Buffet Dinner - $25

8:00 pm

Presentation - No charge

Non-member guests are welcome

Subject:    The ABC’s of Becoming a Lean Person

Lean thinking has, and remains to be, a cornerstone of the continual improvement movement behind real and lasting value stream management. The size of the prize to those organizations that are truly committed is without parallel.  However, the “lean as a lifestyle” journey is difficult and for the uneducated and/or unprepared lean practitioner it is one strewn with roadblocks along the way. Having a sufficiently robust, strategic plan of deployment based on the sequential realization of the five lean principles: understanding customer value, analyzing the value stream, improving product flow, developing pull systems, and the pursuit of excellence, is not enough.  Success, as measured through long-term sustainability requires that those assigned the responsibility for effectively achieving the plan not only have a sound grasp of the lean toolbox (5S, TPM, SMED, Kaizen, Six Sigma, Value Stream Mapping, etc.), but also the added knowledge, experience and skills of enterprise thinking, adaptation, innovation, collaboration and influence.  Only lean people can make a lean enterprise, and the focus of this presentation is on learning how to become a lean person.

Please use this web poll to confirm attendance by
noon on Nov 11, 2005


 For More Information Please Contact
Olga Delvecchio at:


    Greg MacDougall - Manager, Total Quality Systems
                            Cogent Power, a Division of Corus

Greg MacDougall in his current role as Manager, Total Quality Systems is responsible for the direction of quality management and continual improvement at Cogent Power, a division of Corus, located in Burlington.  He has been with the company four years most recently with the added assignment of lean, being certified in 2004 as a Lean Coach through the Lean Enterprise Research Centre at Cardiff Business School in the UK.  Greg has found the rigors of the Cardiff training in association with Cogent’s continued partnership with this group to be instrumental in his management of the constant demands of an emerging lean organization. 

Previous to this position Greg served as Corporate Director, Quality Management, ABC-Naco in Chicago, Illinois, accountable in his management role for 28 companies worldwide, and prior to that, was Manager, Quality Systems, Dofasco Steel.  He has an extensive background in business improvement, is a Senior ASQ Member, RAB Lead QMS Auditor, ASQ Certified Auditor, and past Instructor at Mohawk College.


Please Use Web Poll to the Left to confirm attendance.



Meeting Location:

Plainsman Restaurant
#261 Highway 5,

3 km west of Hwy. 6



Jobs and Ads Web Page

Check out our new Jobs and Ads web page at: for employment opportunities in the quality field.
ASQ Hamilton members seeking employment or a career change can also have their resumes posted in the Classified section of our Jobs and Ads web page. There is no charge for this service to our members. Resumes (MS Word preferred) should be sent to the section Secretary at

Other Upcoming Events

Location Date Details:
Managing for Organizational Competency
ASQ Kitchener Nov 17, 2005

Adding Value to the Audit Process - David Muil, Vice President, Technical Operations, TUV Canada

ASQ Toronto Jan 11, 2006
Measuring Customer Satisfaction in the Retail Clothing Industry – David Fabello ASQ Hamilton Jan 19, 2006 See January Newsletter



Electronic Version of Hamilton Section Newsletter


The ASQ Hamilton Section Newsletter will be sent electronically to those members who have agreed to receive Section information by e-mail. 

IMPORTANT: To ensure that you receive your copy, as well as special announcements of ASQ events in between issues, check your ASQ profile at www.asq.orgLog in and type the word profile in the search box. Then select Update Your My ASQ Profile, and verify that your correct e-mail address is included in your profile.


Canada Awards for Excellence Recipients Announced by NQI

Canada’s National Quality Institute (NQI) has announced the 2005 winners under the Canada Awards for Excellence (CAE) program.

The Canada Awards for Excellence (CAE) is NQI's annual awards program that recognizes Canadian organizations that, through a commitment to innovation, productivity, healthy workplace and ethics, have demonstrated sustainable measures of continuous improvement. Winning organizations have reported expanding market share, increased efficiency, enhanced international competitiveness, reduced costs and higher employee retention and productivity. NQI’s research shows that private sector winners dramatically out-perform the TSE, S&P and the Dow Jones consistently over time.

In 2005, the Quality Award winners are:

§ 3M Canada Company, London, ON – Gold Trophy
§ NuComm International, St.Catharines, ON – Gold Trophy
§ Xerox North American TeleWeb, Saint John, NB and Dartmouth, NS – Gold Trophy
§ Telus – Gold Trophy
§ Real Estate Board of Greater Vancouver, Vancouver, BC – Silver Award
§ Purolator Courier Ltd., Mississauga, ON – Bronze Award

 For more information, visit