The Hamilton Section Of The American Society For Quality



May 2005

Newsletter Editor -
Adam Kossowski



DATE:  Wednesday, May 11, 2005


Location:   The Plainsman Restaurant, Hwy. 5,  3 km west of Hwy. 6, Dundas
(See map below)


6:00 pm Cash Bar, Networking and Registration
7:00 pm Buffet Dinner - $25

8:00 pm

Presentation - No charge

Non-member guests are welcome

Subject:    Process  Mapping – The Key to Productivity Gains!

ASQ Certification Achievers

The following members  were successful in the March 2005 ASQ certification exams:

Certified Mechanical Inspector:
Brett G. Eland

Certified Quality Manager:
Frank V. Battista
Arvind R. Kulkarni

Certified Quality Technician:
David R. Jenkins
Adel Hakim Hakim
Amanpreet Singh Gill

Certified Six Sigma Black Belt:
Wayne W. Dolenuck

Discover the relationship between process mapping and productivity gains! Process Maps visually display how people work and interact with each other,  their suppliers, and their customers - both internal and external. They help you discover an easier, better method to build strength from within by aligning your people and processes.

Organizations evolve. Systems change. In time day-to-day habits and operational demands can create a drift between people and processes that reduces the ability to effectively balance and manage resources. Ineffective systems cause errors, delays or duplicated efforts resulting in poor cash flow, dissatisfied customers and rework.

When redefining an organization, a clear vision of current roles, relationships and responsibilities is critical. This provides a stable foundation. It helps you define current communication patterns and assess what future structures are required to align the organization within your vision and goals.

Process mapping contributes the first step toward the achievement of organizational objectives and meeting stakeholders’ expectations

Please use this web poll to confirm attendance by
noon on May 6, 2005




 For More Information Please Contact
Olga Delvecchio at:



Speaker:  Judi Mansfield - Jones, CQA, CQM

Judi Mansfield-Jones is Principal of nanoQuest inc., a consulting and training firm working with organizations to realize their quality and business goals through the design of quality management systems. With over twenty-five years of experience initiating, developing, and implementing community and business projects resulting in beneficial and innovative solutions, Judi provides results oriented training and consulting. She is active in the ASQ and is currently the Chair of the Hamilton Section.  

Judi’s training development background was established at Mohawk College, as a member of a self-managed consulting team. Responsible for developing and defining strategic initiatives, she ensured successful outcomes through the effective implementation of technical shop floor and supervisory skills training development.

nanoQuest inc. implements ISO 9001:2000, adding value to organizations through on-site consulting, training development and delivery, document preparation, internal operational audits, process mapping and continuous improvement activities

Please Use Web Poll to the Left to confirm attendance.

If poll does not work please click here to "confirm attendance" on the website

Meeting Location:

Plainsman Restaurant
#261 Highway 5,

3 km west of Hwy. 6



Jobs and Ads Web Page

Check out our new Jobs and Ads web page at: for employment opportunities in the quality field.
ASQ Hamilton members seeking employment or a career change can also have their resumes posted in the Classified section of our Jobs and Ads web page. There is no charge for this service to our members. Resumes (MS Word preferred) should be sent to the section Secretary at

Other Upcoming Events

Event Location Date Details:
Starting the Change Management Process – The Need for Lean Series Royal Botanical Gardens, Burlington Apr 27, 2005 Sponsored by Ministry of Economic Development
Starting to Implement LEAN  – The Need for Lean Series Royal Botanical Gardens, Burlington May 25, 2005 Sponsored by Ministry of Economic Development
Getting Real Value from your ISO System – Maurice Lake ASQ Toronto Jun 8,   2005



Electronic Version of Hamilton Section Newsletter


Effective with the May 2005 issue, the ASQ Hamilton Section Newsletter will be sent electronically to those members who have agreed to receive Section information by e-mail. To ensure that you receive your copy, as well as special announcements of ASQ events in between issues, check your ASQ profile at by clicking on the 
ASQ MEMBERS SIGN-IN tab and selecting Update Profile, and ensure that your e-mail address is included in your profile.

Electronic Program Poll

YOUR INPUT is requested for ideas for next year’s program of events – select your preferences
and / or submit new ideas through the electronic Program Poll on our website.